Privacy Policy

1. Who We Are

This Privacy Policy applies to Indio Concrete Company and the website located at indioconcretecontractor.com (the "Site"). When we say "we," "us," or "our," we mean Indio Concrete Company. When we say "you" or "your," we mean any visitor to or user of this Site.

We take your privacy seriously. This policy explains what information we collect when you visit the Site, how we use it, and what choices you have.

2. Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on the Site, we collect the information you enter - typically your name, phone number, email address, and a description of your project. We only collect what you choose to share.

Information Collected Automatically

When you visit the Site, certain technical information is collected automatically. This may include your IP address, browser type, device type, operating system, pages viewed, time spent on pages, and the URL that referred you to the Site. This data helps us understand how the Site is used and identify technical issues.

Cookies and Similar Technologies

The Site may use cookies - small text files placed on your device - to support basic site functionality and analytics. You can control cookies through your browser settings. Disabling cookies may affect some features of the Site, but will not prevent you from using it.

Analytics

We use third-party analytics tools (such as Vercel Analytics) to collect aggregated, anonymized data about how visitors use the Site. This helps us improve the Site over time. Analytics data is not linked to your name or contact information.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests and service inquiries
• To schedule appointments and follow up on projects
• To communicate with you about your project before, during, and after the work
• To improve the content and functionality of the Site
• To comply with applicable laws and regulations

We do not sell your personal information to third parties. We do not use your contact information to send unsolicited marketing emails or spam. If you contact us about a project, we will contact you in response. That is the extent of our outreach.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

• Service providers: We may share information with third-party tools we use to operate the Site (such as form processing services or analytics platforms). These providers are only permitted to use your information to perform services on our behalf.
• Legal requirements: We may disclose information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Business transfers: If the business is sold or merged, customer information may be transferred as part of that transaction.

5. Data Retention

We retain contact information submitted through the Site for as long as it is reasonably needed to respond to your inquiry and complete any associated project. If we have not had contact with you in over three years, we will delete your information from our records unless we are legally required to keep it.

6. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to know what personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of any sale of personal information (we do not sell data)

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information in Section 8 below.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. If you follow a link to another site, we encourage you to read that site's privacy policy.

8. Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, contact us at:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.